> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rentfax.io/llms.txt
> Use this file to discover all available pages before exploring further.

# RentFAX plans: find the right screening tier

> Compare Pay As You Go, Starter, Professional, Business, and Enterprise plans—plus add-ons—and learn how to upgrade your subscription at any time.

RentFAX offers five pricing tiers so you can match your plan to your rental volume. Every tier gives you access to the same core screening technology; the plans differ in how many risk reports are included per month and which team and analytics features are unlocked. You can upgrade or downgrade at any time from your account settings, and there are no long-term contracts on the subscription plans.

## Plans at a glance

<CardGroup cols={2}>
  <Card title="Pay As You Go" icon="receipt">
    **\$20 per report** — no subscription required.

    * Full renter risk report
    * Identity & fraud signals
    * Incident & dispute history

    Best for landlords who screen renters occasionally and don't need a monthly commitment.
  </Card>

  <Card title="Starter" icon="sprout">
    **\$199 / month** — up to 50 reports per month.

    * Incident & dispute tracking
    * Renter alerts
    * Email support

    Best for independent landlords and small fleets with steady but moderate screening volume.
  </Card>

  <Card title="Professional" icon="star" color="#C9A84C">
    **\$499 / month** — up to 300 reports per month. *Most popular.*

    * Portfolio analytics
    * Risk trends & insights
    * Priority support

    Best for agencies and growing operations that need visibility across an entire portfolio.
  </Card>

  <Card title="Business" icon="building-2">
    **\$799 / month** — up to 600 reports per month.

    * Team access
    * Audit logs
    * Advanced monitoring

    Best for high-volume operations that need multi-seat access and a detailed activity trail.
  </Card>
</CardGroup>

## Enterprise

Enterprise is for organizations that need custom report volumes, API access, service-level agreements, compliance support, and dedicated onboarding.

<Card title="Contact sales" icon="phone" href="https://app.rentfax.io/contact?subject=Enterprise+Inquiry" cta="Get in touch">
  Reach out to discuss custom volumes, SLAs, and compliance requirements.
</Card>

## Plan comparison

| Feature                    | Pay As You Go | Starter    | Professional | Business   | Enterprise |
| -------------------------- | ------------- | ---------- | ------------ | ---------- | ---------- |
| Price                      | \$20 / report | \$199 / mo | \$499 / mo   | \$799 / mo | Custom     |
| Reports included           | Per report    | 50 / mo    | 300 / mo     | 600 / mo   | Custom     |
| Full risk report           | Yes           | Yes        | Yes          | Yes        | Yes        |
| Identity & fraud signals   | Yes           | Yes        | Yes          | Yes        | Yes        |
| Incident & dispute history | Yes           | Yes        | Yes          | Yes        | Yes        |
| Renter alerts              | —             | Yes        | Yes          | Yes        | Yes        |
| Portfolio analytics        | —             | —          | Yes          | Yes        | Yes        |
| Risk trends & insights     | —             | —          | Yes          | Yes        | Yes        |
| Team access                | —             | —          | —            | Yes        | Yes        |
| Audit logs                 | —             | —          | —            | Yes        | Yes        |
| Advanced monitoring        | —             | —          | —            | Yes        | Yes        |
| API access                 | —             | —          | —            | —          | Yes        |
| Dedicated onboarding       | —             | —          | —            | —          | Yes        |
| Support                    | —             | Email      | Priority     | Priority   | Dedicated  |

## Add-ons

All subscription plans support the following optional add-ons. Contact support or visit **Settings → Billing** to add them to your account.

* **AI Optimization** — Enhanced AI features for risk explanations and fraud detection.
* **Extra Seats** — Additional team member seats beyond your plan's default allocation.
* **Priority Support** — Faster response times if not already included in your plan.

## How to upgrade or change your plan

Your subscription is managed through Stripe. RentFAX does not store your payment details directly.

<Steps>
  <Step title="Open Settings">
    In the RentFAX dashboard, click your account name in the top navigation and select **Settings**.
  </Step>

  <Step title="Go to Billing">
    Click **Billing** in the settings sidebar. This opens your billing overview.
  </Step>

  <Step title="Open the Stripe portal">
    Click **Manage subscription**. You will be redirected to the Stripe customer portal.
  </Step>

  <Step title="Change your plan">
    In the Stripe portal, select **Update plan** and choose the tier you want. Upgrades take effect immediately; downgrades apply at the end of the current billing period.
  </Step>
</Steps>

<Note>
  If you are on Pay As You Go and want to switch to a subscription, go to **Settings → Billing** and select the plan you want. Your existing report credits are not transferred.
</Note>

## Start screening

<Card title="Create your account" icon="user-plus" href="https://app.rentfax.io/signup" cta="Sign up free">
  Get started with Pay As You Go or choose a subscription plan at signup.
</Card>